We build custom web apps for Australian hospitality and small-retail businesses: cafes, restaurants, bars, gyms, studios, and single-location retailers. Designed to work alongside your existing POS (Square, Lightspeed, Vend) rather than replacing it, so you keep what works and only build what does not exist yet.
Below are the four most common things we build for Australian hospitality and small retail. Most apps in this space combine a simple customer-facing piece with a back-of-house tool for staff.
A clean, branded booking page (no SevenRooms-style monthly subscription) that takes table reservations, manages a waitlist for busy nights, and SMS-confirms bookings the morning of. Replaces the DM-and-phone chaos with one inbox.
Customers earn points or stamps through a phone-friendly app (no app store download required), redeem rewards at the counter via a code, and receive targeted SMS or email offers. You finally have a list of your best customers, with what they buy and how often.
A simple tool to send SMS or email to your customer list — special menus, event invites, "we are closed Monday" updates. Comply with Australian spam law by default; track who opens and clicks.
Replace text-message ordering with a simple supplier portal: par levels, standing orders, delivery confirmation, and a price-history view so you spot when costs creep up. Connect to your existing accounting software.
Hospitality and retail apps typically land in the AUD $3,000–$6,000 build range, with AUD $150–$250 per month covering hosting, security updates, and small ongoing changes. Fixed quote in writing before any work starts.
Step 1 — Free first call. A 30-minute conversation about your business, your existing systems, and what you need this app to do. If a custom build is not the right answer, we will say so.
Step 2 — Written scope and fixed quote. Within a few days you get a written scope and a fixed price. No hourly billing, no surprises.
Step 3 — Build and launch. Most apps in this space take two to six weeks from acceptance to live. You see progress every few days and give feedback as we go.
Step 4 — Monthly hosting and support. After launch, AUD $150–$300 per month covers Australian-region hosting, monitoring, security updates, daily backups, and a small allocation of changes each month. Cancel any time with a full handover.
These are the tools we most often connect to for hospitality & retail. If you use something not on this list, ask — most modern business software exposes an API we can work with.
No. Square, Lightspeed, and Vend are excellent at the checkout itself and we do not try to compete with them. Our apps sit alongside your POS — handling bookings, loyalty, comms, supplier orders — and pull customer or sales data from the POS where useful.
No. Everything we build for hospitality is a web app the customer accesses through a link or QR code from their phone browser. Adding to home screen is one tap if they choose. No app store, no install friction, no abandoned downloads.
Yes. Multi-location support is built into every app we ship — even single-location businesses often add a second venue later. Each location has its own settings, staff, bookings, and reporting, with a roll-up view for the owner.
If those tools cover what you need, keep them — they are usually cheaper than building custom. We build custom when you want a single branded experience across booking, loyalty, and comms, or when the off-the-shelf tools cannot do something specific to how your venue runs.
You do, outright. Customer email addresses, phone numbers, purchase history, loyalty balance, and every other piece of customer data is yours — exportable as a CSV any time, and yours to keep if you ever stop working with us.