We build custom web apps for Australian tradies, builders, and home-service businesses. Plumbers, electricians, landscapers, painters, cleaners, removalists, builders, roofers — anyone whose work happens on site and whose admin happens in the ute, the kitchen table, and the office. Built around how your business actually runs, not around a generic template designed for someone else.
Below are the four most common things we build for Australian trades and home-service businesses. Most engagements combine two or three of these into a single tool your business actually uses.
See every active job, its stage, the materials needed, and the next action. Drag jobs between days, assign them to specific crew members, log time and materials against each job, and see which jobs are running late before the client phones to ask.
Build quotes from a saved price list in under a minute, send them to clients as a clean PDF or web link, convert accepted quotes to invoices automatically, and push completed invoices into Xero or MYOB without re-typing anything.
A mobile-first form your crew uses from their phone on site to capture before/after photos, materials used, and short notes. Everything saves against the right job automatically and shows up on your office dashboard within seconds.
Customers see the status of their job, photos of progress, invoices, and warranty information through a simple link you send them — replacing the four phone calls a week asking "where are we up to?"
Most trades apps land in the AUD $4,000–$7,000 build range, with AUD $150–$300 per month covering hosting, monitoring, security updates, and small ongoing tweaks. We give you a fixed quote in writing before any work starts.
Step 1 — Free first call. A 30-minute conversation about your business, your existing systems, and what you need this app to do. If a custom build is not the right answer, we will say so.
Step 2 — Written scope and fixed quote. Within a few days you get a written scope and a fixed price. No hourly billing, no surprises.
Step 3 — Build and launch. Most apps in this space take two to six weeks from acceptance to live. You see progress every few days and give feedback as we go.
Step 4 — Monthly hosting and support. After launch, AUD $150–$300 per month covers Australian-region hosting, monitoring, security updates, daily backups, and a small allocation of changes each month. Cancel any time with a full handover.
These are the tools we most often connect to for trades. If you use something not on this list, ask — most modern business software exposes an API we can work with.
Yes. Every app we build is mobile-first by default. Your crew uses it from their phone on site or in the ute; you use the same data from your laptop in the office. It works on iPhone and Android without an app-store download — just a bookmark on the home screen.
Yes. We commonly wire invoices, payments, and customer records into Xero, MYOB, and QuickBooks Online via their official APIs. We test the integration end to end before launch and document exactly which fields map where.
If those tools cover what you need, keep them. We build custom when off-the-shelf does not fit — an unusual workflow, a specific reporting requirement, a particular client experience, or an integration nothing else handles. The honest answer for most simple trades businesses is that ServiceM8 is excellent value; we recommend custom when you have specific needs it cannot meet.
The mobile interface is designed around two-tap workflows: open the job, take the photo, add a short note, done. We test with the actual people who will use it during the build, not just the office team. If something is fiddly for the crew, we fix it before launch.
Yes. Most of the trades apps we build manage two to ten crew members across multiple concurrent jobs. Each crew member sees only their assigned jobs by default, with a manager view for you to see everything across the business.